Work History

Computacenter UK
2007 - 2014 Global Operator

Duties included

Covering BAU operations 365 days 24/7, running batch jobs and performing media movements, both on site and off site (customer). Responding to P1 incidents and ticket system management.

 
Computacenter UK
2014 - 2023 Data Analyst

Duties include

Monitoring and controlling multiple data streams (MSSQL, Excel, Power BI) ensuring data integrity and clarity.

Asset management, Infrastructure support and Software support, Datacenter enviroment management (Space, Power, Cooling).

 
TransPennineExpress
2023 - Present IT Analyst

Duties include

Windows 10+ Support, O356 Administration, AD management, MS server support, help desk support , Process development.